Fares

Solaseed Air ENJOY JAPAN fare

*For departure dates after October 29, 2017.

Eligible Customers
  • Customers who are not Japanese nationals and have tickets for international flights which arrive and depart from Japan. This fare can only be used for flights during the period in which the customer is staying within Japan (based on the arrival/departure dates of their international flight ticket).

  • Customers must present their passports and international flight ticket information (e-Ticket Itinerary Receipt) during check-in.

* If such documents are not presented, the customer will be asked to purchase a ticket for a fare that is available on the departure date.

Reservations

Reservations are accepted from 2 months before the departure date (from 09:30) until the departure date itself.

* Reservations and purchases can be made through Solaseed Air’s homepage, Reservation and Information Center, or at airport counters.

Changes

Not permitted.

* Changes to the name of the passenger on the ticket as well as reservations are not permitted. Reservation changes are not permitted even if seats are available at the departure airport on the departure date.

Seating Restrictions

Yes (Some flights may have no restrictions.)

Points of Purchase

Purchases can be made through Solaseed Air’s homepage, Reservation and Information Center, or at airport counters.

Purchase Deadline

Within 4 days of (and including) the reservation date.
If the reservation was made between 3 days before departure and the actual departure date, purchasing procedures must be completed no more than 20 minutes before the departure time of the flight.

Validity

Only valid for the reserved flight.

Refund Period

Within 10 days of the departure date of the reserved flight.

Refund Handling Fee

JPY 430 per ticket (1 sector)

Cancellation Fee

A cancellation fee equivalent to 50% of the fare price will apply to cancellations that are made by the departure time of the flight.
A cancellation fee equivalent to 100% of the fare price will apply if cancellation notification is not provided by the departure time of the flight.

* Only the Passenger Facilities Charge will be refunded.
[Per ticket (1 sector)]

Notes

  • The ticket purchase date will be either the date on which the amount is charged to the credit card or the date on which cash payment is confirmed by Solaseed Air.
  • Cancellations after purchase will incur refund handling and cancellation fees. Depending on the payment method, bank transfer fees, etc., may also apply.
  • The ticket can only be used by the person that is named on the ticket. Even if ownership of a ticket is transferred (sold via online auction, etc.), persons who are not named on the ticket cannot use it.
  • The following Passenger Facility Charges will be added separately:
    For Tokyo Departures/Arrivals: (Adult) JPY 290, (Child) JPY 140
    For Nagoya Departures/Arrivals: (Adult) JPY 310, (Child) JPY 150
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