Reservations / Purchases

7-Eleven

Overview

You can easily complete payment for your airplane ticket by bringing your payment slip or payment slip number to a nearby 7-Eleven store. This is incredibly convenient if you need to go on a trip suddenly.
After making the reservation, make a copy of the payment slip number or print out the payment slip from the Solaseed Air website on your printer.
The payment slip number is absolutely necessary in order to pay, so please keep them safe.

* You will be issued a receipt of payment for boarding when you pay.

Usage Instructions

1. Make a reservation on the Solaseed Air website or through the Reservation and Information Center.

2. Get the payment slip and payment slip number.

If Using a Computer
  1. Carry out the purchasing procedure from the reservation complete screen or the reservation details confirmation screen.
  2. On the payment method selection screen, select "Convenience store" followed by "7-Eleven".
  3. Get your confirmation number from the convenience store payment complete screen, and click on "払込票表示 (Show Payment Slip)" to show the payment slip. Either print it out from that screen, or make a copy of the payment slip number.
If Using a Smartphone
  1. Carry out the purchasing procedure from the reservation complete screen or the reservation details confirmation screen.
  2. On the payment method selection screen, select "Convenience store" followed by "7-Eleven".
  3. The payment slip number and confirmation number will be shown on the convenience store payment screen, so make a copy of each.
  4. You can also use the email sending features. An email will be sent to you from sna@kessai.info.

3. Pay at the 7-Eleven register.

  • Visit a 7-Eleven before the payment deadline. You cannot complete payment if you miss the payment deadline.
  • When you pay at the 7-Eleven register, tell the cashier that it is an "Internet payment". Present the payment slip or payment slip number you brought with you to the cashier.
  • Cash must be used for payment. (You cannot use a credit card or prepaid debit card.)
  • Take the payment slip with you to use as your Internet shopping payment receipt. The Internet shopping payment receipt cannot be reissued, so please keep it safe.
  • The "confirmation number" is printed on the "Internet shopping payment receipt", so keep it until the boarding date. * The "confirmation number" is needed for the boarding procedure, so please keep it safe.
  • The "Internet shopping payment receipt" you are issued during payment will be your receipt of payment.

4. Boarding procedure at the airport on the boarding date

Enter the reservation number and confirmation number on the automatic check-in machine to complete the boarding procedure.

  • * If you purchase your ticket at a travel agency or Solaseed Air sales office after presenting your identification documents, you can use the automatic check-in machine.
Payment Deadline
One day before the boarding date

Depending on the fare type, you must pay by either the purchase deadline or the payment deadline, whichever is sooner.

Making Changes After Payment

Changes can be made by the Reservation and Information Center.

Cancellation Changes can be made by the Reservation and Information Center. Refunds will be made to the account specified. (Processing fees for paying refunds through bank transfer will be charged to the customer.)
* We will charge a refund handling fee (JPY 440 per ticket) and predetermined cancellation fee.
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