Reservations / Purchases

How to Display Receipts

Click 'Issue Receipt' on the main page of the Solaseed Air website and follow the instructions shown on the screen.

How to Display Receipts

STEP 1

Click 'Issue Receipt' on the main page of the website.

STEP 2

Select 'Search by Reservation Number' or 'Search by Confirmation Number', enter the required information, and click 'Search'.

STEP 3

Select the route and passenger you wish to display, enter 'Receipt Address', and check the 'Show Total Amount Details' option if necessary. Then click 'Show Receipt'.

STEP 4

The receipt will be shown, along with the details if you selected the details option on the previous screen. If necessary, click 'Print' at the top-right corner of the screen to print the receipt.
(You also need to be connected to a printer in order to print. Printing from a smartphone might require you to configure your browser or install another application.)

How to Display Handling Fee Receipts

STEP 1

Click 'Issue Receipt' on the main page of the website.

STEP 2

Select 'Search by Reservation Number' or 'Search by Confirmation Number', enter the required information, and click 'Search'.

STEP 3

Click 'Show Handling Fee Receipt'.

STEP 4

Enter the 'Receipt Address', and check the 'Show Total Amount Details' option if necessary. Then click 'Show Handling Fee Receipt'.

STEP 5

The handling fee receipt will be shown, along with the details if you selected the details option on the previous screen. If necessary, click 'Print' at the top-right corner of the screen to print the receipt.
(You also need to be connected to a printer in order to print. Printing from a smartphone might require you to configure your browser or install another application.)

Instances Where Receipts Cannot Be Shown

  • If more than 16 months have passed since the ticket purchase date
  • If the receipt cannot be issued by Solaseed Air
  • If the reservation is for three or more flights
  • If the reservation is for seven or more passengers
  • If you want a receipt for the cost difference caused by a reservation change
  • If the ticket has been refunded (Handling fee receipts can be issued.)
  • If the ticket was a Reward Ticket, infant ticket, etc. for which JPY 0 was paid
  • If the ticket was issued through Solaseed.biz, our online service for corporate customers
    *For flights departing on or after Saturday, April 1, 2023, receipts can be issued.
  • In some cases, depending on the details of the reservation, some aspects of this service might be unavailable even for issuable receipts. (Receipts can be issued by the Reservation and Information Center and by the Solaseed Air airport counter.)
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