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Frequently Used Pages After Booking

Starting in May 2026, new reservation and boarding procedures will apply to all flights.

Starting in May 2026, new reservation and boarding procedures will apply to all flights.

These new procedures will apply to all flights departing on or after May 2026.

Reservations and Purchases

1. Handling of tickets

  • Tickets for flights departing on or before May 18, 2026, cannot be changed to flights departing on or after May 19, 2026.
  • We will no longer be handling open tickets. - When making a reservation, please specify the boarding date and flight.
    Passengers with open tickets must board by May 18, 2026.
  • The tickets must be used in sequence set out in your itinerary.
    Example: If your ticket includes reservations for Segment 1 from Tokyo (Haneda) to Miyazaki and for Segment 2 from Miyazaki to Okinawa (Naha), you cannot use the ticket for Segment 2 before using it for Segment 1.

2. Age of Children

  • The age ranges for infants and children will be updated as listed below.
  • Infants (ages 0-1) also require their own ticket.Please reserve and issue tickets for infants at the same time as the accompanying adult(s) (12 years or older).
Before Renewal
(For all flights departing
on or
before May 18, 2026)
Infants 0 to 2 years old*
Children 3 to 11 years old
After Renewal
(For all flights departing
on or
after May 19, 2026)
Infants 0 to 1 years old*
Children 2 to 11 years old
  • Infants can travel on the lap of an accompanying adult for free.

3. Reservation Confirmation

  • Confirmation numbers will no longer be necessary.
    When confirming your reservation, please have your six-digit alphanumeric reservation number and your thirteen-digit numeric ticket number ready. You can find these numbers on your e-Ticket Itinerary Receipt.

4. Reservation Notes

  • Please enter the passenger's name using either the Hepburn romanization system or the alphabet.
  • Please enter your date of birth when making a reservation.
Before Renewal
(For all flights departing
on or
before May 18,
2026)
Image of the reservation form before renewal
After Renewal
(For all flights departing
on or
after May 19,
2026)
Image of the reservation form after renewal
  • The image is for illustrative purposes only. The actual image may differ from the one shown.

How to Check in

Updates will be made to the check-in procedures and other airport services and processes. These updates include changes to the boarding process and the standby at airport service.
We will notify you of detailed information as soon as it becomes available.

Checked Baggage

  • The checked baggage size and weight limits will be updated as outlined below.
    Additionally, new rules regarding the number of free checked bags will be introduced.
Before Renewal
(For all flights departing
on or
before May 18,
2026)
Number of Pieces Weight Size
There are no restrictions. Free for up to 20kg total The total linear dimensions (length + width + height)
must not exceed 203 cm.
After Renewal
(For all flights departing
on or
after May 19,
2026)
Number of Pieces Weight Size
Up to 2 bags
* Depends on the fare of the ticket you purchase.		 Free for up to 23 kg per bag The total linear dimensions (length + width + height)
must not exceed 158 cm.
  • Baggage exceeding the free checked baggage allowance will be accepted for an additional fee.
  • Baggage exceeding 45 kg in weight or 292 cm in total linear dimensions (length + width + height) will not be accepted.

We will notify you of detailed information as soon as it becomes available.

Applicable Conditions of Carriage

The new "Conditions of Carriage for Domestic Passengers and Baggage" will apply to travel commencing on or after May 19, 2026.

For all flights departing on or
before May 18, 2026 Current Conditions of Carriage for Domestic Passengers and Baggage
For all flights departing on or
after May 19, 2026 New Conditions of Carriage for Domestic Passengers and Baggage