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Information regarding various fees

The following various fees may be charged in addition to the fare.

Pet fee

Please refer to the table below for the fee for checking in pets. The fee per cage includes the pet cage rental fee. (per one cage/segment, tax included)
Please make payment at the airport counter on the boarding date.

Fee
Routes other than those mentioned below JPY 6,500
Okinawa (Naha) - Ishigaki route JPY 4,500
Information for passengers traveling with pets

Excess baggage charges

Excess Baggage Charges will be charged for baggage weighing more than 20 kg and up to 100 kg (per segment, tax included).

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Excessive weight 1-10 kg 11-20 kg 21-30 kg Per 10 kg for
over 30 kg
Routes other than those mentioned below JPY 2,500 JPY 3,500 JPY 4,500 +JPY 1,000
Okinawa (Naha) - Ishigaki route JPY 1,500 JPY 2,500 JPY 3,500 +JPY 1,000
Information regarding baggage checked at the airport

Special passenger fee

A single passenger requiring two or more seats can purchase additional seats for a special passenger fee.
The special passenger fee applies if you are bringing baggage that exceeds the carry-on size into the cabin (such as musical instruments, paintings, and precision instruments), or if a passenger requires two or more seats.

Special passenger fee(Tax included)
Routes other than those mentioned below JPY 11,500
Okinawa (Naha) - Ishigaki route JPY 6,300

Refund information

The following fees are charged for refunds.

Refund fee

A refund fee of JPY 440 will be charged per sector. (For a refund for the ticket of the same sector being issued at the same time, a refund fee of JPY 440 will be charged per one refund transaction.)

Cancellation fee

Cancellations made after the departure time will incur the following cancellation fees.
(No cancellation charges will apply for cancellations made before the scheduled departure time.)

Cancellation fee for Special passenger fee(Tax included)
Routes other than those mentioned below JPY 4,000
Okinawa (Naha) - Ishigaki route JPY 2,000
Carry-on baggage information

Excess Value Charge

JPY 150,000 per passenger is the indemnity limit for baggage and/or personal belongings (the amount to be paid if the Solaseed Air is responsible for the damage to the baggage, etc.) when the value of the baggage was not declared.If the actual value exceeds JPY 150,000, please consult the airport staff when checking your baggage regarding the excess value fee system.