Required Documents

1. Your Long-Term Care Insurance card or certification results notification to provide proof of certification (copy permitted)
   • We will not accept an uncertified Long-Term Care Insurance card. We will not accept a Long-Term Care Insurance card whose certification expiration date has passed.
2. Public document proving the relationship between the qualified care recipient and the caregiver (full or abridged family register, copy accepted)
   • This document must have been issued within the past 6 months (including the acquisition date). 1 copy will be permitted if the name can be confirmed.
3. Documents proving the Caregiver Saver user's current address (resident register, driver's license, or health insurance card, or My Number Card, copy accepted)
   • This document must have been issued within the past 6 months (including the acquisition date). 1 copy will be permitted if the name can be confirmed.
     Only driver's licenses and health insurance cards that have not expired are accepted.
   • Please send one of the aforementioned documents that contain the name, etc. of the corresponding individual.
   • If the current address is included on the back of the health insurance card, please send a copy of the back of the health insurance card.
4. A photograph of the Caregiver Saver user (3 cm × 3 cm)
   • It must be a photo of the person's upper body so their face can be confirmed. Please be sure to write that person's name on the back of the photograph.
5. Caregiver Saver Pass application form (Japanese version only))
   (The file is in Acrobat PDF format. Adobe Reader is needed to download it. You might not be able to download it properly, depending on the software version. If you have difficulties, please upgrade to the newest version and try again.)

Renewing or Reissuing Caregiver Saver Pass

• If the pass is still valid or up to 1 year has passed since it expired.
  The same documents used when the pass was initially issued (the above-mentioned required documents 1, 2, 3, 4 and 5), or your current pass and the above-mentioned documents 1, 3, 4 and 5 are required. However, if your Caregiver Saver Pass is not in your possession, you cannot purchase a ticket or board a flight.
• If more than a year has passed since your pass expired, if your Long-Term Care Insurance number has changed, or if you have lost your pass, then the same documents used when the pass was initially issued (the above-mentioned required documents 1, 2, 3, 4 and 5) are required.
• The name of the care recipient or caregiver cannot be changed during the renewal procedure. Those who wish to change their name need to apply for a new Caregiver Saver Pass.