How to Get Your e-Ticket Itinerary Receipt

e-Ticket Itinerary Receipt contains the confirmation number and itinerary of the purchased flight ticket.
The confirmation number is needed for the check-in procedure and refund, so please keep it safe.

Image is for illustrative purposes only.

Note that you cannot board a flight with your e-Ticket Itinerary Receipt.

How to get an e-Ticket Itinerary Receipt using the Email Notification Service

STEP1

Click 'Manage Reservation' on the main page or the 'Reservation Search Here' button to proceed to the reservation search screen.
(Solaseed Smile Club members should proceed to the reservation list screen via 'Manage Reservations / Purchase / Seat Availability / Reservation' after logging in.)

Reservation Search Here

STEP2

On the reservation search screen, enter the boarding date, flight number, confirmation number or reservation number, and passenger name for the purchased airplane ticket, and then proceed to the reservation details screen.
(Solaseed Smile Club members can proceed to the reservation details screen by clicking 'Details' for the flight whose e-Ticket Itinerary Receipt they wish to obtain from the reservation list screen.)

STEP3

Click (or tap) 'e-Ticket Itinerary Receipt' displayed on the reservation detail screen.

STEP4

Enter the confirmation number on the e-Ticket Itinerary Receipt number entry screen and click (or tap) 'Next'.

If you have already logged in as a Solaseed Smile Club member, this screen will not be displayed.

STEP5

The selection screen for how to obtain an e-Ticket Itinerary Receipt will be displayed.
Click (or tap) 'Display' in the passenger portion of the 'e-Ticket Itinerary Receipt display'.

STEP6

The e-Ticket Itinerary Receipt will be displayed.
You cannot board your flight with the "e-Ticket Itinerary Receipt".

Please obtain the boarding pass (2D barcode) after online check-in.