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How to Cancel Your Online Check-in

STEP1

Click (tap) "Check-in procedure (online check-in)" on the home page or "Check-in online" below.

STEP2

Please enter the first name and last name (in alphabetical characters) and the reservation number or e-ticket number.

Click here to find your reservation number or e-ticket number

STEP3

After confirming the checked-in details, click (tap) "Please proceed to online check-in."

  • This will also be displayed for customers who have already completed online check-in.

STEP4

Click (tap) "Cancel Online Check-in."

STEP5

Select all passengers for whom you wish to cancel check-in, and click (tap) "Cancel Online Check-in."

STEP6

After confirming the details of the check-in cancellation, click (tap) "Confirm" in the pop-up that appears.

  • If you have changed your reserved flight or seat reservation on the online check-in site, your currently reserved seat is cancelled at the same time of cancelling the check-in. Reserve the seat again at the time of checking in.

STEP7

Check-in cancellation procedure completed.

  • If you cancel the flight, apart from check-in cancellation, go through reservation cancellation and refund procedures. For details, please check the refund procedures.