How to Get an e-Ticket Itinerary Receipt Using the Email Notification Service
An email with a URL for displaying the e-Ticket Itinerary Receipt for an already purchased airplane ticket can be sent using our Email Notification Service.
- This functionality is not compatible with feature phones.
- Note that you cannot board a flight with your e-Ticket Itinerary Receipt.
Information on how to obtain an e-Ticket Itinerary Receipt from the Solaseed Air website can be found here.
STEP1
Click 'Manage Reservations / Purchase / Seat Availability / Reservation' on the main page or the 'Reservation Search Here' button to proceed to the reservation search screen.
(Solaseed Smile Club members should proceed to the reservation list screen via 'Manage Reservations / Purchase / Seat Availability / Reservation' after logging in.)
STEP2
On the reservation search screen, enter the boarding date, flight number, confirmation number or reservation number, and passenger name for the purchased airplane ticket, and then proceed to the reservation details screen.
(Solaseed Smile Club members can proceed to the reservation details screen by clicking 'Details' for the flight whose e-Ticket Itinerary Receipt they wish to obtain from the reservation list screen.)
STEP3
Click (or tap) 'e-Ticket Itinerary Receipt' displayed on the reservation detail screen.
STEP4
Enter the confirmation number or the number of the credit card used for the purchase on the e-Ticket Itinerary Receipt number entry screen and click (or tap) 'Next'.
- If you have already logged in as a Solaseed Smile Club member, this screen will not be displayed.
STEP5
The selection screen for how to obtain an e-Ticket Itinerary Receipt will be displayed.
If you wish to have a URL for displaying an e-Ticket Itinerary Receipt sent by email, enter your email address in the email address entry box in the passenger section under 'Send e-Ticket Itinerary Receipt by email', and then click (or tap) 'Send'.
When the sending completed screen is displayed, check if the email has been sent to the email address you entered.
STEP6
Click (or tap) the URL described as the "e-Ticket Itinerary Receipt display URL" in the body of the email that you received.
The e-Ticket Itinerary Receipt number entry screen will be displayed. Enter the confirmation number or the number of the credit card used for the purchase and click (or tap) 'Next'.
STEP7
You cannot board your flight with the "e-Ticket Itinerary Receipt". Please obtain the boarding pass (2D barcode) after online check-in.
- Note that you cannot board a flight with your e-Ticket Itinerary Receipt.