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Frequently Asked Questions

Process from Reservation to Boarding

Passengers Who Require Assistance

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Frequently Used Pages After Booking

Search Reservation
Receipt

To reserve a flight departing up to May 18, 2026.

To reserve a flight departing on or after May 19, 2026.

Receipts for travel up to May 18, 2026 can only be issued until 5:00 PM on Wednesday, September 30, 2026.
See here for information on Receipts and Certificates.

Boarding Certificate

Please visit the Solaseed Air website or Airport counters or contact the Solaseed Air Reservation and Information Center.

A boarding certificate for departing on or before June 9, 2026, you can make a request at Airport counter or through the Solaseed Air Reservation and Information Center.
See here for information on Receipts and Certificates.
Flight Status and Forecast

Convenient Services When Making a Reservation

Advance Seat Selection Service

This is a service that allows you to specify your seat preferences, such as having a window or aisle seat.
You can utilize our Advance Seat Selection Service after you make your a reservation.

Click here for seat selection How to reserve your seat

However, there are some restrictions on what seats can be selected in advance, so if you are unable to select your seat(s), you should do so during the boarding procedure at the airport on the day of your flight.
Seats are subject to change without notice due to aircraft changes or other unavoidable circumstances.