For passengers who fall under the following categories:

• - If you have walking disabilities, please see "Passengers with Walking Disabilities."
• - If you have difficulty maintaining a sitting position, please see "Passengers Having Difficulty Maintaining Sitting Position."
• - If you have visual disabilities, please see "Passengers with Visual Disabilities."
• - If you have hearing or speech disabilities, please see "Passengers with Hearing or Speech Disabilities."
• - If you are traveling with an assistance dog for persons with physical disabilities, please see "Passengers with Assistance Dogs."
• - If you have intellectual or developmental disability, please see "Passengers with Intellectual or Developmental Disabilities."
• - If you are using medical oxygen cylinders, please see "Passengers Using Medical Oxygen Cylinders."
• - If you are carrying and using medical equipment on board, please see "Passengers Carrying and Using Medical Equipment on Board."

Accompaniment of a companion

Passengers requiring assistance with eating, using the lavatory, etc. must be accompanied by another passenger who is able to assist.
Neither our ground nor cabin crew will be able to provide assistance in doing so.

Passengers who fall under the category of Class I, Class II, Class III, Novel Influenza, and other Infectious Diseases, Designated Infectious Diseases, or New Infectious Diseases as defined by the "Act on Prevention of Infectious Diseases and Medical Care for Patients with Infectious Diseases" are not allowed to board.

Passengers with infectious diseases that may be contagious to other passengers, or who are suspected of having such infectious diseases are not allowed to board. Passengers are also not suitable for boarding an aircraft if they are infected by contagious diseases for which suspension of attendance is stipulated under the School Health and Safety Act, such as influenza, mumps, and rubella, and have not yet passed the period for suspension of attendance.
However, should your doctor confirm that you are no longer contagious, you may be allowed to fly. Please consult your doctor. In some cases, you may be asked to provide a medical certificate.

There are also infectious diseases for which the School Health and Safety Act does not stipulate a specific number of days for which students may be suspended from school, and those not listed above.
Please check with your doctor to make sure that you have no problem in boarding the aircraft.

There are no restrictions for carrying them on board.
The law dictates that the weight of medicine per container must be a maximum of 0.5 kg or 0.5 liters or less, and the total weight of medicine per passenger must be a maximum of 2 kg or 2 liters or less.
Note that there are no facilities on board to refrigerate medicines. If necessary, please prepare your own ice packs to keep your medicine cool.
If you use an autoinjector, please inform the security inspector to that effect prior at the security checkpoint.
After using the auto-injector, make sure to take it home and dispose of it according to the prescribed disposal method.
Cabin crew are trained in first aid but are not permitted to give injections or administer drugs and medicines. We ask that such passengers do so themselves or have whoever is accompanying do it for them.

It is not necessary to submit a medical certificate.
Since they do not fall under the category of dangerous items, no prior declaration is required.
If you are concerned about the impact of security screening on your medical equipment, please inform the security inspector prior to the security check.