Baggage Information
Carry-on Baggage
In addition to personal items (handbag, camera, umbrella, etc.), you are allowed to bring 1 piece of carry-on baggage that is within the following limits.
Even if your carry-on baggage is within the limits, you may be asked to check it in if there is not enough stowage space in the cabin.
| Weight |
Up to 10 kg |
| Size Limits |
Total linear dimensions (length + width + height) must be 115 cm or less
Individual dimensions cannot exceed 55 cm × 40 cm × 25 cm |
| Number of Pieces Allowed |
1 per passenger |
* The carry-on baggage inspection system is equipped to check baggage sizes.
Any carry-on baggage that exceeds the size limits cannot pass the security checkpoint.
Checked Baggage
The free baggage allowance for each passenger is up to 20 kg.
| Weight |
Maximum total weight: 100 kg (up to 32 kg per piece)
- Excess baggage charges will apply to any baggage that weighs between 20 kg and 100 kg.
- Baggage size is limited to what can be loaded into the cargo compartment of the aircraft.
|
| Size Limits |
Total linear dimensions (length + width + height) must be 203 cm or less |
| Number of Pieces Allowed |
No limit.
(The weight and size limits should not be exceeded.)
|
Restricted Items
Japanese law stipulates that explosive substances, flammable substances, and items which can endanger humans or property cannot be transported by air, and such dangerous goods cannot be included in checked or carry-on baggage.
Items that may be used as weapons (blades, etc.) cannot be included in carry-on baggage.
The website for Japan's Ministry of Land, Infrastructure, Transport and Tourism (MLIT) provides information and examples of items which cannot be included in carry-on and checked baggage, as well as items which can be included if certain conditions are met. Customers are asked to check in advance whether their baggage contains dangerous goods.
Examples of Dangerous Goods (MLIT Website)
- If you have any restricted carry-on items with you, you will be asked to place them in your checked baggage or discard them in the surrendered items box at the airport security checkpoint.
- If you have any dangerous goods that cannot be included in carry-on or checked baggage, please discard them in the surrendered items box at the airport security checkpoint.
- Please do not place any valuable or fragile items in your checked baggage.
- 【Example of valuables and fragile goods】
- ・Cash, Precious Metals, Jewelry, Stock Certificates, Art Works, Antiques
- ・Clocks, Cameras, Computers and Peripheral devices, Glass products
- ・Documents, （Electronic）Data, Smartphones, Identifications required for travelling such as passport
- ・Cards, Cash Vouchers, Passbooks, Checks, Commuter Passes, Keys, Mementos, Medicines, etc.
- For customers who do not declare the value of their belongings, the liability limit for baggage and personal items is JPY 150,000 per person. If the value of your belongings exceeds JPY 150,000, please ask the staff at our check-in counters about the excess valuation system.
However, the liability limit will not exceed the actual value of the items. This system only applies when baggage is transported by Solaseed Air. It is different from an insurance policy.
- The limit for the total amount of alcoholic beverages (24%-70% alcohol by volume) that can be included in carry-on and checked baggage is 5 liters per person.
- Please feel free to ask Solaseed Air staff if you have any questions.
Excess Baggage Charges
- Please attach a name tag, marking, etc., on your baggage to help make it easier to identify.
- Solaseed Air handles all baggage with care, but in the event that your baggage is damaged, the handling policy will be in accordance with our Conditions of Carriage for domestic passengers. However, Solaseed Air is not liable for damages if a claim is received within 7 days of baggage pick up and any of the following conditions apply.
Thank you very much for your understanding.
- The damage was caused by excessive weight, inappropriate packing, natural wear, or inherent defects.
- The damage was caused by protruding parts such as casters, straps, hooks, name tags, belts, etc.
- The damage was minor and caused by normal handling during the loading process (scratches, cuts, dents, dirt and stains, etc.).
