As of August, 2024, we will commence the renewal of the security checkpoint gates and boarding gates.
Due to the renewal, the method to pass through the security checkpoint and the boarding gate will be changed.
Additionally, “non-face-to-face” and “contactless” passage will become possible, ensuring a smooth, safe, and secure trip.
When passing through the security checkpoint and the boarding gate, please prepare your boarding pass issued at the online check-in or at the airport.
Please proceed by holding your boarding pass over the reader, following the instructions of the new passage confirmation machine.
Please make sure that you have “your own boarding pass”.
Please hold your boarding pass over the reader of the passage confirmation machine.
Once the door opens, please proceed by following the instructions on the guidance screen.
Please ask the staff at the security checkpoint for assistance. They will provide guidance to you.
Please ask the staff at the security checkpoint for assistance. They will provide guidance to you.
Please hold over one boarding pass and have one person proceed through.
Please hold over one boarding pass per one customer following the instructions of the new ticket gate and proceed through following the instructions on the screen.
Please make sure that you have “your own boarding pass”.
Please make sure that you have “your own boarding pass”.
Once the person in front has completed proceeding through and the door has closed, please hold the boarding pass over the ticket gate.
Once the door opens, please proceed by following the instructions on the guidance screen.
If the information sheet for seat change*1 is printed out, please receive it and proceed through.
*1 The sheet is printed out in the cases below.
We will provide you a guide sooner than other customers through the Priority Gate Service. Please inform the boarding gate staff if you would like to receive it.
When you hold children in your arms, you can proceed with them. Please hold over the boarding passes for them and for yourself, following the indicated guidance.
* Customers using strollers
Please remove your children from the strollers before proceeding through the ticket gate, and hold them in your arms while proceeding through.
The door opens when two boarding passes are held over, so please proceed through while holding them in your arms.
The door opens and closes for each customer. Please hold over one boarding pass, and have one person proceed through.
Sheets issued each at the security checkpoint and the boarding gate are abolished. Therefore, the boarding information sheet is not printed out from the new ticket gate.
Please check the boarding pass for the boarding gate, group number, seat number, etc.
Additionally, please issue the “Certificate for boarding” for customers who had been using the boarding information sheets as proof of boarding.
Scheduled to be gradually renewed from August 2024
Miyazaki Airport, Kumamoto Airport, Nagasaki Airport, Naha Airport, Kagoshima Airport,
Oita Airport, Chubu International Airport, Fukuoka Airport, Kobe Airport, Ishigaki Airport