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Frequently Asked Questions

Process from Reservation to Boarding

Passengers Who Require Assistance

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Frequently Used Pages After Booking

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Receipt

To reserve a flight departing up to May 18, 2026.

To reserve a flight departing on or after May 19, 2026.

Receipts for travel up to May 18, 2026 can only be issued until 5:00 PM on Wednesday, September 30, 2026.
See here for information on Receipts and Certificates.

Boarding Certificate

Please visit the Solaseed Air website or Airport counters or contact the Solaseed Air Reservation and Information Center.

A boarding certificate for departing on or before June 9, 2026, you can make a request at Airport counter or through the Solaseed Air Reservation and Information Center.
See here for information on Receipts and Certificates.
Flight Status and Forecast

Kumamoto Airport

Counter opening times

Daily from 6:30 a.m. - 8:00 p.m.

Some airport counters are either closed temporarily or operating at different hours.

Kumamoto Airport Counter Location

Kumamoto Airport Counter Location

Related Information

Check-in Procedures

Information for Check-in Procedures at the airport.

Check-in Procedures

Baggage Information

Explanation of Handling Baggage at the Airport.

Baggage Information