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Frequently Asked Questions
Frequently Asked Questions
Process from Reservation to Boarding
Passengers Who Require Assistance
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Fare Information
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In-Flight Safety/Environment
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Fare Information
Value Fares
List of Fares
Fares for Flights Departing up to May 18, 2026
Normal Adult Fare
Normal Child Fare
bargain75
bargain60
bargain35
bargain28
bargain14
Last Minute Discount 7
Last Minute Discount 3
Last Minute Discount 1
Solaseed Special Discount
Solaseed Air Card Discount EX
Solaseed Air Card Discount
Senior Discount
Disability Discount
Special Caregiver Discount
Youth Discount
Remote Island Discount
Shareholder's Benefit Discount Fare
Fares for Flights Departing on or After May 19, 2026
Early Bird Saver
Last Minute Saver
Limited Special Saver
Youth Saver
Senior Saver
Standard
Caregiver Saver
Island Saver
Shareholder's Discount
Bargain Fares
Bargain Fares Usage Requirements
Last Minute Discount
Last Minute Discount Usage Requirements
Solaseed Special Discount
Solaseed Special Discount Usage Requirements
Early Bird Saver
Early Bird Saver Usage Requirements
Last Minute Saver
Last Minute Saver Usage Requirements
Fare Rules
Fare Rules for Flights Departing on or After May 19, 2026
Discounts
Fares that Require Identification
Regarding Passenger Facility Charges (PFCs) for Domestic Routes
Timetable
Tokyo (Haneda) - Miyazaki Timetable
Tokyo (Haneda) - Kumamoto Timetable
Tokyo (Haneda) - Nagasaki Timetable
Tokyo (Haneda) - Kagoshima Timetable
Tokyo (Haneda) - Oita Timetable
Tokyo (Haneda) - Okinawa (Naha) Timetable
Okinawa (Naha) - Miyazaki Timetable
Okinawa (Naha) - Kagoshima Timetable
Okinawa (Naha) - Kobe Timetable
Okinawa (Naha) - Nagoya (Chubu) Timetable
Okinawa (Naha) - Ishigaki Timetable
Okinawa (Naha) - Fukuoka Timetable
Nagoya (Chubu) - Miyazaki Timetable
Nagoya (Chubu) - Kagoshima Timetable
Reservations / Purchases
Process from Reservation to Boarding
Convenient Services When Making a Reservation
Reservation Changes, Cancellations, and Refunds
Involuntary Changes and Refunds
Convenience Store / ATM Payment
Lawson, Ministop, and FamilyMart
Loppi Operating Instructions
Operating Instructions for the Multi-Function Copier at FamilyMart
Daily Yamazaki
How to Operate the Daily Yamazaki Register Panel
Payment Using a Pay-easy Compatible ATM
Payment with Cash Using a Pay-easy Compatible ATM
Payment with a Cash Card Using a Pay-easy Compatible ATM
7-Eleven
Convenience Store Payment Rules (7-Eleven)
Payment by Credit Card
Credit Card Payment Rules
Personal Identification Service (3D Secure)
Security Codes
Email Notification Service
When Receiving Emails from Third Parties
How to Stop Delivery of Email Meant for Someone Else
Receipts and certificates
How to Display Receipts
How to Reserve Your Seat
For customers who would like to receive compensation (cost covering)
Information required for your application
How to apply
How to receive compensation after application
Reference Date for Determining Fare
Airport Information / Check-in / In-Flight Service
Airport Information
Haneda Airport Counter Location
Miyazaki Airport Counter Location
Kumamoto Airport Counter Location
Nagasaki Airport Counter Location
Kagoshima Airport Counter Location
Oita Airport Counter Location
Fukuoka Airport Counter Location
Chubu International Airport Counter Location
Kobe Airport Counter Location
Naha Airport Counter Location
Ishigaki Airport Counter Location
Check-in
Check-in Procedure
Online Check-in
How to Check-in Online
How to Check in Online (for open tickets)
How to Change Your Seat After Online Check-in
How to Cancel Your Online Check-in
Self-service Check-in Machines
How to pass through the security checkpoint and the boarding gate
e-Ticket Itinerary Receipt
How to Get Your e-Ticket Itinerary Receipt
Baggage Information
Checked baggage
Carry-on baggage
Baggage subject to restrictions
Damaged and forgotten baggage
Pets
Musical instruments
Sports equipment
Kaisoku Takku-bin (home delivery) service
In-Flight Service
Our Aircraft
Passengers Who Require Assistance
Passengers with Walking Disabilities
Passengers with Visual Disabilities
Passengers with Hearing or Speech Disabilities
Passengers Who Are Ill or Injured
Passengers Having Difficulty Maintaining Sitting Position
Passengers with Intellectual or Developmental Disabilities
Passengers with Assistance Dogs
Passengers Carrying and Using Medical Equipment on Board
Passengers Using Medical Oxygen Cylinders
Passengers Who Are Pregnant or Are Accompanied by Children
Children Traveling Alone
Elderly Passengers
Standby at Airport
How to Apply for Application for the standby list
How to Check the Number of People on Standby
How to Check Your Standby Application Status
How to Cancel Your Standby Application
Various Information
Sightseeing Guide
About Us
Brand promise
RegionalPlus Wings Corp.
Careers
In-Flight Safety/Environment
Important Information for Passengers on Board (Japanese Only)
About the In-Flight Cabin Environment (Japanese Only)
Contact Us
Frequently Asked Questions
Solaseed Air Reservation and Information Center
Others
Conditions of Carriage - Domestic Passengers and Baggage
Recommended Environment
Foreign Languages
Japanese